Infrastructure Automation

Wells Fargo Technology Infrastructure:
Infrastructure as Code

Problem Statement:

  • Create a singular portal that allows Application Owners, Engineers, & DevOps teams to self-provision their own infrastructure to easily deploy new applications & enable users to easily provision infrastructure on-demand with a library of Wells Fargo approved and tested infrastructure.

Objective:

As a Wells Fargo Engineer, Application Owner and Product Team I’d like to have access to self-service infrastructure to rapidly and reliably provision and maintain my application infrastructures without friction or ticketing systems or requests.

Key Results:

  • Increase App Team agility by enabling Engineers, App Owners and DevOps to deploy their own self-service infrastructure

  • Reduce friction in the Infrastructure Deployment process by removing current Operations Gridlock

  • Increase Engineer productivity by allowing them to serve more infrastructure request with predefined stacks that have been tested and are Wells Fargo Approved

  • Reduce risk with a single workflow to increase security, stability, satisfaction, skills, secure, sustainability and speed

  • Maintain integrity across governance, and audit trails regardless who provisions via trace integrations and data retention

  • Full Stack Development

  • Microservice Implementation

  • Autonomous Balanced Teams

  • API Integration

Method:

My Role:

Engineering Manager across discovery, design & delivery of all phases of technology.

The Data:

13 Lines of Business

7,027 Agile Teams

650 petabytes

105,000 Virtual Servers

248,000 Databases

The Approach:

Self Service

Inventory Management

Integrated CI/CD

Wells Fargo Technology supports more than 11 Billion desktop and mobile logins a year - processes more than $2 trillion money movements each day and executes over 1 billion transactions a day. This powerful and innovative technology department is powered by 43,000 technologist worldwide and is connected through over 17,000 miles of optical fiber. Wells Fargo needs to be on top of the game when it comes to it’s infrastructure. To enable the application teams to deliver the highest quality services to our consumers is the #1 priority. Partnering with services like Microsoft Azure, Google Cloud, Amazon Web Services, & VMWare - Wells Fargo is able to sustain advanced workflows through a self service a multi-cloud approach with artificial intelligence and data solutions that will not only transform the business but also power the future of personalized experiences for our customers and clients.

  • Ability for engineers to grab and go

  • No red tape

Automated Provisioning

Policy enforcement

  • Standardized Image Creation

  • Inventory Management

  • Cost Center management

  • Custom Image Maintence

  • Cross Cloud Platform Integration

  • Secure CI/CD Integration

  • Self Service Deployment

  • Scalable pipeline management

  • Policy Enforcement and Management

  • Integrated into existing build tools and systems

  • Automated release and integrations

  • Managed externally not by engineers

  • Integrated into existing legacy systems

  • Enabled scaled microservice network

  • Policy Enforment and Management

The API:

Partners

Services

Automation Route

  • .PartnerName

  • .PartnerType

  • .PartnerIDration

Orders

Infrastructure Inventory

  • .ServiceID

  • .ServiceType

  • .ServiceName

  • .ServiceAuthToken

  • .OrderID

  • .PlatformID

  • .OrderStatus

  • .AutomationID

  • .ProviderID

  • .ProviderType

  • .PublishZone

  • .RiskScore

  • .AutomationPlatform

  • .AutomationType

  • .CICDDesignation

  • .AutomationAuthToken

  • .Size

  • .Type

  • .Cost

  • .Platform

  • .Availability

  • .PolicyID

  • .InfraAuthToken

The outcomes

  • Onboarded 13 LOBs to the Service Automation API

    Onboarded every Line of Business in Wells Fargo to the Service Automation Platform to begin automation.

  • Enabled the creation of over 100 self service images across multiple cloud platforms

    Created a catalog of Golden Images for App Team consumption across Google Cloud, Azure Cloud, and Pivotal Cloud Foundry.

  • Enabled the automation of over 100 Software titles most frequently used.

    Built SW Installation, Decomm & Updates into the workflow of MACD Services at Wells Fargo.

  • Enabled Cloud Deployment

    Enabled decommissioning of 35,000 Physical Servers and deployment of over 50,000 cloud servers across early adopters of cloud infrastructure.

  • API Integration

    Enabled the creation and synchronization of over 50 Cross LOB API’s to enable cloud automation with pace and control.

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